Privacy Policy
Learn how we collect, use and protect your information, in compliance with Brazil's LGPD (Law No. 13,709/2018).
Last updated: April 2026
1. Who we are
WX3 E-commerce Ltda. ('WX3', 'we' or 'our') is a company specialising in e-commerce solutions for fashion brands, headquartered in Nova Friburgo/RJ, Brazil. We are responsible for processing the personal data collected through our website (wx3.com.br) and our digital tools.
2. What data we collect
We may collect the following categories of personal data: (a) Identification data: full name, e-mail, phone/WhatsApp, job title and company; (b) Browsing data: IP address, browser type, pages visited and time spent, via cookies and similar technologies; (c) Voluntarily provided data: messages submitted via forms, resumes sent in, and information entered into our free tools. We do not collect sensitive data (health, biometrics, racial origin, religious or political beliefs) without explicit consent.
3. How we use your data
We use your data to: (a) respond to your requests and deliver our services; (b) send relevant commercial communications if you have consented; (c) continuously improve our website and tools; (d) comply with legal and regulatory obligations; (e) analyse usage metrics and page performance. We never sell, rent or share your data for commercial purposes with third parties without your authorisation.
4. Legal basis for processing (LGPD)
Under Law No. 13,709/2018 (LGPD), we process your personal data on the following legal grounds: consent (Art. 7, I) — for marketing communications; contract performance (Art. 7, V) — when required to deliver contracted services; legal obligation (Art. 7, II) — to meet tax and regulatory requirements; legitimate interest (Art. 7, IX) — for internal improvements and fraud prevention.
5. Data sharing
Your data may be shared with: (a) Technology vendors supporting our operations (hosting, e-mail marketing, CRM), always under contracts requiring equivalent data-protection standards; (b) Government authorities, when required by law or court order; (c) Business partners, only with your prior express consent. All our vendors are assessed for LGPD compliance.
6. Storage and security
Your data is stored on secure servers located in Brazil and/or abroad, protected by encryption, access controls and continuous monitoring. We adopt appropriate technical and organisational measures to prevent unauthorised access, data breaches and security incidents. Data is retained for as long as necessary to fulfil the purposes described in this policy or as required by law.
7. Your rights as a data subject
Under the LGPD, you have the right to: (a) confirm whether we process your data; (b) access the data we hold about you; (c) correct incomplete, inaccurate or outdated data; (d) request anonymisation, blocking or deletion of unnecessary data; (e) revoke consent at any time; (f) request data portability; (g) be informed about data-sharing practices; (h) file a complaint with Brazil's National Data Protection Authority (ANPD). To exercise your rights, contact us at: privacidade@wx3.com.br.
8. Cookies and similar technologies
We use essential cookies for website functionality, analytical cookies (to understand how you browse) and marketing cookies (with your consent). You can manage your cookie preferences directly in your browser. Rejecting non-essential cookies will not prevent you from using the main features of our website.
9. Changes to this policy
This policy may be updated periodically. We will notify you of significant changes via the website itself. Continued use of our services after changes indicates your acceptance of the updated version. We recommend checking this page regularly.
10. Contact and Data Protection Officer (DPO)
Data controller: WX3 E-commerce Ltda. | CNPJ: 86.809.944/0001-20. Data Protection Officer (DPO): Eduardo Werner. E-mail: contato@wx3.com.br. Address: Av Conselheiro Julius Arp nº 80, Bloco 11, Galpões 108, 109 e 120, Centro – Nova Friburgo – RJ, CEP 28623-000, Brazil.